Refund Policy – Mythri Smart Bazaar
At Mythri Smart Bazaar (“Company”), all our clients are very important to us. That’s why we’ve created the following Refund Policy to explain how we handle refunds for goods ordered and purchased through our website, www.mythrismartbazaar.com (“Website”).
The terms “You,” “Your,” and “Yours” refer to the person, entity, or organization using our Website. When this policy mentions “we,” “us,” or “our,” it refers to Mythri Smart Bazaar, including our subsidiaries and/or affiliates. The term “goods” refers to any products or items purchased on our Website.
This Refund Policy is governed by our Terms of Service.
For any questions regarding this policy or to request a refund or return, please contact us at:
📧 care@mythrismartbazaar.com
📞 0471 2325100
STANDARD RETURNS
To initiate a return and refund:
- Please contact our Support Team to start the return process. Our team will guide you through the necessary steps.
- Complete the Return Form provided with your order and send the goods to the return address provided by Support.
- You are responsible for paying the return shipping costs unless the item is defective or incorrect.
- Please return the product in its original packaging, along with all parts, manuals, and accessories. We cannot process returns for incomplete or damaged returns.
Once we receive and inspect the returned goods and Return Form, we will authorize a refund via the original payment method. Depending on your payment provider, refunds may take up to 30 days to appear in your account.
⚠️ If you fail to return items within the timeline specified in this policy, we may not be able to process a refund.
DEFECTIVE, DAMAGED, OR INCORRECT GOODS
If the product received is defective, damaged, or not what you ordered, please contact us within 1 days of purchase at care@mythrismartbazaar.com with the following details:
- Proof of purchase
- Order number
- Product name
- Description of the issue (defect, damage, or incorrect item)
- Photos or videos of the item (if applicable)
- Invoice number or customer/partner ID (if available)
Please let us know how you would like to resolve the issue:
- Replacement of the item
- Store credit
- Refund (if applicable)
If a return is required, you will be responsible for the return shipping unless the product is confirmed defective or incorrect. Items must be returned in original condition and packaging, including any instructions, warranty cards, or accessories that were delivered with the product.
This policy does not limit your statutory rights related to defective or misrepresented goods.