This Cookie Policy explains how Mythri Smart Bazaar Private Limited (“Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our official website located at https://mythrismartbazaar.com (the “Site”) and within our Q-Pay and Q-Pay Merchants mobile applications (collectively, the “Services”).

This policy describes what cookies are, why we use them, the types of cookies we place, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer, smartphone, or mobile device when you visit a website or use an application. Cookies are widely used by website owners and service providers to make their platforms work efficiently, provide personalized user experiences, and collect reporting information.

  • First-Party Cookies: Set directly by Mythri Smart Bazaar Private Limited when you interact with our Site or Services.
  • Third-Party Cookies: Set by parties other than us (such as analytics or advertising partners) to enable third-party features or functionality on or through the Site.

2. Why Do We Use Cookies?

We use first-party and third-party cookies for several reasons:

  1. Essential Operation: To ensure the proper functioning, security, and authentication of the Q-Pay platform, customer accounts, and merchant dashboards.
  2. Performance & Analytics: To understand how users navigate our Site and apps, helping us improve platform performance, page load speeds, and user navigation.
  3. Functionality & Preferences: To remember your preferences, language settings, and user choices for a seamless experience.
  4. Security & Fraud Prevention: To assist in detecting suspicious activity, preventing fraud, and ensuring real-time security monitoring in accordance with financial security standards.

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for you to browse the Site, log in securely to your Q-Pay account, and access core platform features. Without these cookies, basic services like account authentication and transaction security cannot be provided.

Cookie TypePurposeProviderDuration
Session / Auth TokenMaintains secure user sessions and account authenticationMythri Smart BazaarSession / 30 Days
Security & Anti-FraudDetects unauthorized access attempts and protects against CSRF attacksMythri Smart BazaarPersistent

B. Performance & Analytics Cookies

These cookies collect aggregate information about how visitors use our Site and Services—such as which pages are visited most often and if error messages occur. This data helps us optimize user experience and app reliability.

Cookie TypePurposeProviderDuration
Google AnalyticsTracks visitor counts, user flows, and traffic sources in an anonymized formGoogle LLCUp to 2 Years

C. Functionality Cookies

These cookies allow our platform to remember choices you make (such as your preferred region or storefront view) to provide enhanced, personalized features.

Cookie TypePurposeProviderDuration
User PreferencesSaves interface preferences and merchant filter choicesMythri Smart BazaarPersistent

4. Mobile Applications & Similar Technologies

In addition to web-based cookies, the Q-Pay Customer Application and Q-Pay Merchants Application may use local storage, Software Development Kits (SDKs), and device identifiers to:

  • Verify device identity and location for transaction processing.
  • Ensure real-time monitoring under Anti-Money Laundering (AML) and security protocols.
  • Store encrypted app preferences on your device.

5. How You Can Control Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can manage or disable cookies through the following methods:

A. Browser Controls

Most web browsers allow you to view, manage, delete, or block cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent:

  • Google Chrome: Settings → Privacy and Security → Third-party cookies
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Block all cookies

Note: Blocking or deleting strictly necessary cookies may impact your ability to log in or use certain features on our Site.

B. Mobile Device Settings

You can adjust privacy and tracking preferences directly within your iOS or Android device settings (e.g., opting out of personalized ads or restricting device identifiers).

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, technical updates, or evolving legal and regulatory requirements. Any updates will be posted on this page with an updated “Last Updated” date.

7. Contact Us

If you have any questions or concerns regarding our use of cookies or tracking technologies, please contact us at:

Support Email: support@mythrismartbazaar.com

Company: Mythri Smart Bazaar Private Limited

Platform: Q-Pay / Q-Pay Merchants

Official Website: https://mythrismartbazaar.com